Can't create articles

closed
· Articles & templates ·
By bolterbrain on 09/21/2025
· Assigned to katerinach
· Waiting for Response

I have a Grandmaster subscription, but cannot save any articles as it says "Unlimited drafts require a Master subscription" and then prompts me to upgrade.

Steps to Reproduce

Attempt to create an article

Operating System

Windows

Browser

Microsoft Edge

Related Entity

Creating articles

History

katerinach @ 24 Sep, 2025 01:58:22 Assignee
Assigned katerinach
katerinach @ 24 Sep, 2025 01:59:07 Assignee

Hi bolterbrain, this might be happening because of the browser cache not having caught up with the changes made. In this case try the following:

  • Clear your browser cache and cookies
  • Logout
  • Login again
  • If this is still happening, try another browser or in incognito mode

Beside cache it can also be that some kind of Anit-Tracking / Anti-Virus / other security software is preventing some requests of World Anvil making the right checks. Test the following to see if that may be the case:

  • Try disabling all software like Norton etc. ,
  • Try using the same browser in Incognito mode (normally disabled any plugins and extensions)
  • Try using a different browser
  • If it continues , use a mobile phone on a 4G/5G network so see if you can access the website with al your features activated.

So try these and let me know if this still persists after those steps!

katerinach @ 24 Sep, 2025 01:59:14 Assignee
katerinach Added tag Waiting for Response
Variandra @ 11 Dec, 2025 02:10:43

Hello. So i m having a similar issue. I am a freeman memeber so i am limited but i still cant create new articles. i have 11 published articles ATM. 0 drafts. yet when i click new anything it says "article creation failed" and prompts to join a guild. I have tried clearing cache, history, cookies, new browsers, and mobile phone vs desktop. none fix this issue.

katerinach @ 11 Dec, 2025 09:27:54 Assignee

Hey Variandra, thanks for reporting! We have deployed a fix specifically for an issue affecting freemen users, so please go ahead and try again and let me know if article creation now works for you.

Variandra @ 11 Dec, 2025 08:16:33

I just tried to create a new article now and still can not create anything. Same error as before.

EDIT: Update. so i checked on my phone and it does create a new article now but it gives and "Uh oh! Something went wrong! We couldn't save your changes, because either: your connection is down (so check your connection!) OR you used an unsupported character (an emoji or UTF-16 character). Remove that character and you're good to go!"
  once i refresh page it comes back sometimes. clicking the fix it button seems to work but it shows up every new creation. So i am able to make a new article but some errors still show.

katerinach @ 15 Dec, 2025 11:57:53 Assignee

Thanks for the details Variandra, this sounds like a recent issue that's come up because of the revamp we did to the article create proccess and we are currently working on a fix! But since this specific issue has already been reported, I will close this bug report that was relevant to a different, now resolved issue and you can follow the updates of our current fixes here by upvoting the report!

katerinach @ 15 Dec, 2025 11:58:27 Assignee
Bug is duplicate of Unknown Error on all Articles