Pop Up Windows Disappear immediately upon opening

closed
· Other ·
By scarl814 on 02/19/2026
· Assigned to annapap9
· Waiting for Response

Whenever I try to click the green ? circle or any of the tabs like News or Community, the pop up window appears for maybe a second and then immediately disappears. I have already cleared cache, hard reset, even Developer Mode Hard Rest and Clear Cache. I have also attempted to use the website in Incognito Mode. I have also attempted to use the website in Edge. I am experiencing the same problem in all instances. I am also experiencing the issue when logged into my account on my mobile phone.

Steps to Reproduce

Attempting to click the green ? circle, News, Community, Courses, and Studio links.

Operating System

Windows

Browser

Google Chrome

History

mikolaszko @ 24 Feb, 2026 03:02:26 Developer
Assigned annapap9
annapap9 @ 21 Apr, 2026 12:42:38 Assignee

Hey there! We have pushed various fixes for the modals. Is this still an issue for you?

annapap9 @ 21 Apr, 2026 12:42:44 Assignee
annapap9 Added tag Waiting for Response
annapap9 @ 05 May, 2026 02:36:48 Assignee

Since this bug report has been inactive for more than a week, I will be closing it now. Feel free to make a new bug report if the issue still persists for you!

annapap9 @ 05 May, 2026 02:36:55 Assignee
set this bug to closed