All UI icons are missing

closed
· Api ·
By Silverythoughts on 07/15/2026
· Assigned to katerinach
· Waiting for Response

All symbols are missing from my interface, including the profile picture and sidebar. The links are still clickable, and when I hover they come up with the description, but the symbols are blank.

Steps to Reproduce

The issue persists in incognito mode and also in internet explorer browser

Operating System

Windows

Browser

Google Chrome

Related Entity

This issue exists across my whole use of World Anvil

History

katerinach @ 17 Jul, 2026 08:22:18 Assignee

Hey, can you try another browser and check if the same happens? You can also try clearing your browser's cache and hard refresh the page.

katerinach @ 17 Jul, 2026 08:24:28 Assignee
Assigned katerinach
katerinach @ 17 Jul, 2026 08:28:00 Assignee
katerinach Added tag Waiting for Response
Silverythoughts @ 23 Jul, 2026 12:07:01

Hi. I've tried this on Firefox, google chrome and Internet explorer and its all not working/ I've cleared the cache and is still hasn't worked

Flokkuthra @ 27 Jul, 2026 05:54:47

Hello, experiencing similar issues on my PC, all browsers. I had read that FontAwesome has had issues at times with certain ISPs globally, but using my macbook on the same network loads the icons just fine (I live in Hong Kong, with Smartone as ISP).

Inspecting the network console in chrome on my PC, I get this error at line 157 of udan-tracker>view :

< GET https://fa-proxy.world-anvil.workers.dev/ net::ERR_CONNECTION_REFUSED >

And a set of similar errors later on trying to load certain typefaces of Lato that I can also provide if that's helpful info!

Jusdreiin @ 28 Jul, 2026 05:38:15

I am having the same issue, but only on old articles. If I create new ones, the UI works correctly.

katerinach @ 28 Jul, 2026 09:00:30 Assignee

Please also try to access the site using internet other than your home connection, for example a hotspot from mobile. This could be due to a block by Cloudflare because you're using a VPN or a company network/firewall.

As for Jusdreiin, this issue is separate and due to this editor being deprecated and no longer receiving support (the icons version changed and affected this editor as a result) - for you I will suggest to switch to the Euclid Editor which is similar and is receiving support from us!

katerinach @ 13 Aug, 2026 09:15:23 Assignee
set this bug to closed